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Customer Support General FAQs   E-MAIL YOUR QUESTIONS AND COMMENTS A quick and easy way to get in touch with Sam's Club Travel is via e-mail. Send us your questions and comments using our feedback form and you'll receive a response within 24 hours.   CALL US Any questions? Our Travel Specialists are ready to help! Please call 1-800-955-7267. For cruise-related questions, our Cruise Specialists are available seven days a week, 6 AM-7 PM Pacific Time. For all other questions, our Travel Specialists are available 24 hours a day, seven days a week.   SECURITY AND PRIVACY Whenever you use Sam's Club Travel's services, you are automatically signed in securely. All your transactions are protected by powerful Secure Sockets Layer (SSL) encryption technology and Private Communication Technology (PCT) security standards supported by Microsoft Internet Explorer 6.0, 7.0, and other popular browsers. We are also pledged to protect your personal information, following the standards set by our Privacy Statement.